Privacy Policy

Last Updated: December 1, 2023

At CS Gaming Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://csgaminghub.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data

When you create an account, place an order, or engage with our services, we may collect the following types of personal information:

  • Contact Information: First and last name, email address, mailing address, telephone number
  • Account Information: Username, password, account preferences
  • Transaction Information: Payment details, purchase history, Steam Trade URL
  • Profile Information: Profile pictures, biographical information, preferences
  • Communication Information: Messages sent through our contact forms, customer service interactions

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and your interaction with our Site, including:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, links clicked, referring website
  • Location Information: General location based on IP address

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing, maintaining, and improving our services
  • Processing transactions and delivering purchased items
  • Creating and maintaining your account
  • Communicating with you about orders, products, services, and promotions
  • Responding to customer service inquiries and support requests
  • Analyzing usage patterns and trends to enhance user experience
  • Protecting against fraudulent, unauthorized, or illegal activity
  • Complying with legal obligations

3. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and other contractors who perform services on our behalf (such as payment processors, data analytics providers, and customer service platforms).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of CS Gaming Hub, our customers, or others.

4. Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you and remember certain information about your visit.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
  • Functionality Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences.
  • Advertising/Targeting Cookies: These cookies may be set through our Site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the Internet.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links

Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of every website you visit.

8. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CS Gaming Hub
Flat 24 Walsh Route
Port Barrybury AB22 8ZW
United Kingdom

Email: info@csgaminghub.com
Phone: +44 4460 968049